The communication is first-rate from the initial phone call to the post-work explanation of what was done, why, what was not done and why. The texted detailed inspection with photographs was understandable and made it easier to decide what to do and what to wait on. I'm a satisfied repeat customer and always appreciate the first-rate work and fair value.
A friend of mine had her car serviced there and was very impressed. I had a minor problem with my car and decided to finally get it fixed. I tried Autometrics and it was done in the same day. Very wonderful customer service. I will be going back.
Awesome service! Great techs! Clean facilities
These are the guys you can trust always. Victor has always helped in providing the best reliable service for our Honda Accord. We will always go back to Autometrics in future too!
Victor and the guys are great. The whole crew are total pros and I have zero problem recommending them.
Always a pleasure dealing with the professionals at Autometrics. Will continue returning to them because of . . . fast turn-arounds, reasonable rates.
Attention was very good and the service good and prompt.
I always get good service at Autometrics and I have been coming here for over 30 years. I always find a knowledgeable, courteous and efficient staff when I have had my car(s) worked on.
Alfredo and his crew do a great job at Autometrics. We recommend them to our friends when they need a good mechanic.
If Autometrics can remain what it is today I will be happy; whatever improvements the company sees fit to make will probably increase my satisfaction with the superior service I already enjoy.
First time I called they responded with a quick quote, made an appt. that week, brought it in they did what needed to be done and recommended other areas that would need attention. I intend to take my car there again next week!
Victor gave me an estimate on the spot and the charges matched the estimate exactly. Fast, friendly and convenient. Thank you!
Despite the fact that my car is a late model Nissan Sentra, over the years Autometrics has made great efforts in keeping my car running. They offer clear explanations of any repairs they make and stay within parts and labor estimates.
My overall experience was pleasant and I wouldn't hesitate to use this service as my personal provider
Victor is outstanding! I had a question about my prior service, and he called me within a half hour of my visit to let me know the outcome. Victor and his staff always make me feel I am their only client and that my business is of the utmost importance to them. It is rare to find any businesses that take the time and go the extra step every single time I visit!
I am consistently received as if my Eurovan or Jetta was as important as any other car being worked on. The service is always done in a timely fashion and on schedule. I feel respected as an important customer and that none of my questions are too silly to answer. I bring my cars 350 miles so that this company can do the work to my satisfaction.
I have owned several cars and dealt with plenty of auto shops. Being a woman I have grown accustomed to being wary about the work done on my car. I was recommended to Victor and the Autometrics team by a co-worker and have never been disappointed. I bring my car into Berkeley from Walnut Creek, just to have them work on it. The guys are skilled, thorough and honest; which, to me, is a winning combination. They give very detailed estimates so I know where my money is going and they explain (not talk down to me) everything they are doing and why. This makes me happy as I am moving out of state soon and will no longer be able to bring my VW to Autometrics. However, they are fixing me up for a successful cross-country trip and I feel better knowing what I have learned from them for future service on my car. Thanks guys!
Autometrics always does excellent work on our cars. In addition to the job we bring our cars in for, they always also check for other items that need attention. And if any jobs need follow-up work, they do it immediately. The owners are knowledgeable and their technicians are very capable. I would always recommend Autometrics to other potential customers.
Outstanding diagnostics on my 2007 Toyota Tacoma truck which led to a very reasonably priced 125k service. The truck runs perfectly now, smooth as could be, thanks!
Been a loyal customer of Autometrics for over 30 years. John took care of my VW Bug when I was single and had just $300 in the bank. Today Alfredo and Victor and their marvelous team manage the three cars we have between myself, my aging mom and our adult children. They not only get us the quality repairs we need, but are really my advisors on new cars and planning expensive repairs.